Last updated: February 11, 2026
Introduction
Sail Research ("we," "our," or "us") operates the website and API services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Information We Collect
Information You Provide
- Account information: name, email address, and payment details when you register for an account.
- Communications: information you provide when contacting us for support or other inquiries.
- API usage data: prompts, inputs, and outputs transmitted through our API, solely as needed to provide the Service.
Information Collected Automatically
- Log data: IP address, browser type, operating system, referring URLs, and timestamps.
- Usage data: pages viewed, features used, and interactions with the Service.
- Device information: device type, unique device identifiers, and diagnostic data.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process transactions and send related information.
- Respond to your comments, questions, and support requests.
- Monitor and analyze trends, usage, and activities in connection with the Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Send you technical notices, updates, security alerts, and administrative messages.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. API inputs and outputs are not stored beyond the duration necessary to process a request, unless explicitly agreed upon. We may retain certain information as required by law or for legitimate business purposes.
Data Sharing
We do not sell your personal information. We may share information with:
- Service providers: third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics).
- Legal requirements: when required by law, regulation, or legal process.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us at the address below.
Cookies
We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings, though disabling them may affect your experience with the Service.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@sailresearch.com.